Policies

Appointments

Please give the receptionist as much information as possible when scheduling. This will enable us to reserve the appropriate amount of time for you. Please do not bring others with personal questions who wish to share your appointment time. Please do not bring children with you to the office. If you must cancel your appointment, kindly notify the office at least two business days in advance. Patients with emergencies, or urgent problems will always be accommodated. We require a credit card number to reserve your appointment time with Dr. Romano.

Hours

The office is open Monday through Friday, 9:00am to 5:00pm.

Telephone Calls

Telephone calls are received during regular business hours. The office telephone number is (415) 981-3911. This number is also available for emergencies after hours. If you have questions that involve lengthy telephone discussions, an office visit is better for this purpose and should be scheduled accordingly.

Cosmetic Services

The fees for cosmetic services are due two weeks prior to the procedure. We accept Visa, Mastercard, personal checks and cashiers checks. Please do not bring cash.

Professional fees can be reviewed at any time with the patient coordinator. Operating Room and Anesthesia fees are separate and not billed or collected by this office.

Dr. Romano reserves the right to decline treatment to any new cosmetic patient.

Insurance Related Services

We do not participate with any insurance companies. It is the patient's responsibility to completely understand your insurance coverage. All fees are reviewed carefully with the patient prior to the initiation of any treatment. Our fees are due prior to treatment. Our office will help you file and submit claims so that you can be reimbursed directly from your insurance company.

Confidentiality

Records and documents are released only to patients with prior written consent. In every respect, your interactions with this office remain totally private and discreet.